Privacy Policy

is responsible for data processing:
Commonplace Robotics GmbH
Industrial park 9-11
49143 Bissendorf
Germany
info@cpr-roboter.de

Phone: 49 (0)5402-968929-0

Thank you for your interest in our online store. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

  1. ACCESS DATA AND HOSTING
    You can visit our websites without giving any personal information. Whenever you call up a website, the web server automatically stores only a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. This serves to protect our legitimate interests in a correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. All access data will be deleted at the latest seven days after the end of your visit to our website.

HOSTING
The services for hosting and displaying the website are partly provided by our service providers in the context of processing on our behalf. Unless otherwise stated in this data protection declaration, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

  1. DATA PROCESSING FOR CONTRACT PROCESSING, CONTACT AND OPENING OF A CUSTOMER ACCOUNT
    We collect personal data when you voluntarily provide us with this information as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, because in these cases we need the data for the execution of the contract or for the processing of your contact and you cannot send the order or contact without their indication. Which data is collected can be seen from the respective input forms. We use the data provided by you for contract processing and processing of your inquiries in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO.
    As far as you have given your consent according to Art. 6 para. 1 sentence 1 lit. a DSGVO by deciding to open a customer account, we will use your data for the purpose of opening a customer account. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiry of the tax and commercial law retention periods in accordance with Art. 6 Para. 1 S. 1 lit. c DSGVO, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO or we reserve the right to use your data for purposes other than those permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy statement or by using a function in the customer account that is provided for this purpose.
  2. DATA PROCESSING FOR THE PURPOSE OF SHIPPING
    In order to fulfill the contract in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

DATA TRANSFER TO SHIPPING SERVICE PROVIDER FOR THE PURPOSE OF SHIPPING NOTIFICATION
If you have given us your express consent to do so during or after placing your order, we will pass on your e-mail address to the selected shipping service provider in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, so that they can contact you before delivery for the purpose of announcing or coordinating delivery.
This consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.

United Parcel Service Germany S.à r.l. & Co. OHG
Görlitzer Street 1
41460 Neuss
Germany

Dachser
Thomas-Dachser-Str. 2
87439 Kempten
Germany

  1. DATA PROCESSING FOR PAYMENT PROCESSING
    When processing payments in our online store, we work together with these partners: technical service providers, credit institutions, payment service providers.

4.1 DATA PROCESSING FOR TRANSACTION PROCESSING
Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers who work for us within the scope of order processing, or to the commissioned credit institutions or to the selected payment service provider, as far as this is necessary for the processing of the payment. This serves to fulfill the contract in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO. In some cases, the payment service providers themselves collect the data required to process the payment, e.g. on their own website or via technical integration in the ordering process. The data protection declaration of the respective payment service provider applies in this respect.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMIZATION OF OUR PAYMENT PROCESSES
We may provide our service providers with additional information, which they use along with the information necessary to process the payment as our processors for the purpose of fraud prevention and to optimize our payment processes (e.g., billing, handling of contested payments, accounting support). In accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO, this serves to safeguard our legitimate interests in our protection against fraud or in efficient payment management, which outweigh our own interests.

  1. COOKIES AND OTHER TECHNOLOGIES
    GENERAL INFORMATION
    To make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit us (persistent cookies).
    We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies are used to collect and process IP addresses, time of your visit, device and browser information as well as information on your use of our website (e.g. information on the contents of the shopping basket). This serves in the context of a weighing of interests predominant legitimate interests in an optimized representation of our offer in accordance with art. 6 paragraph 1 sentence 1 lit. f DSGVO.

The cookie settings for your browser can be found under the following links: Microsoft Edge™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox™ [Safari™] / Opera™ [https://help.opera.com/de/latest/web-preferences/#cookies]

Insofar as you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

  1. SOCIAL MEDIA
    OUR ONLINE PRESENCE ON FACEBOOK, YOUTUBE
    If you have given your consent to the respective social media operator in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and settings options for the protection of your privacy, please refer to the provider’s data protection information linked below. Should you nevertheless require assistance in this regard, please contact us.

Facebook [https://www.facebook.com/about/privacy/]is an offer of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”) The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy finding by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. The data processing in the context of a visit to a Facebook fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 DSGVO. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

YouTube [https://policies.google.com/privacy?hl=de] is an offer of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy finding by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

  1. CONTACT DETAILS AND YOUR RIGHTS
    As a data subject, you have the following rights:
  • in accordance with Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent specified therein;
  • in accordance with Art. 16 DSGVO, the right to demand the immediate correction of incorrect or completion of your personal data stored by us;
  • according to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless further processing * to exercise the right to freedom of expression and information;
    • to fulfill a legal obligation;
    • for reasons of public interest or
    • is necessary for the assertion, exercise or defense of legal claims;
  • in accordance with art. 18 of the Italian Data Protection Act, the right to demand the restriction of the processing of your personal data, if * the accuracy of the data is disputed by you;
    • the processing is unlawful, but you object to its deletion;
    • we no longer need the data, but you need it to assert, exercise or defend legal claims; or
    • you have lodged an objection to the processing in accordance with Art. 21 DSGVO
  • pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another responsible party;
  • pursuant to art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consents granted or objection to a specific use of data, please contact us directly via the contact details in our imprint.

Right of objection
If we process personal data as described above in order to safeguard our legitimate interests, which are predominant in the context of weighing up interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will not further process your personal data for these purposes, unless we can prove compelling reasons for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In this case we will not process your personal data further for this purpose.