Shipment Information & Payment Options

A. PAYMENT METHODS

1. national shipments:
For deliveries within Germany and the EU we offer the following payment options:

    • Prepayment by bank transfer

2. international shipments:
We currently do not deliver to non-European countries.

B. DELIVERY

The shipping is usually done by UPS. For large orders we reserve the right to use a forwarding agency. In this case, increased costs may occur, which will be listed in the order confirmation.

C. SHIPPING COSTS

1. shipping within Germany and Europe:
For shipping within Europe we charge a flat rate of 5€ per order.

2. shipping abroad:
We do not offer shipping to countries outside the EU.

 3. localpick up
For logistical reasons, self-collection is not possible.

D. DELIVERY TIMES

1. information on the calculation of the delivery date:
The delivery period begins with the issue of the order confirmation. At this time the payment must have been received by us. If the last day of the period falls on a Saturday, Sunday or a general holiday recognized by the state at the place of delivery, the next working day shall take the place of such day.

2. delivery time within Germany and Europe:
The delivery times depend on the ordered products and are separately marked on them. On Sundays and public holidays there is no delivery. The products sold here are not mass-produced goods, but are made to order. For this reason the delivery time varies depending on the product ordered.